Urgent or Emergency?


During the COVID-19 pandemic, don’t ignore signs of a heart attack, stroke, cancer or other serious medical conditions. Hartford HealthCare’s nine emergency departments are ready to help you, safely and promptly, with dedicated areas for non-COVID patients.

For more information on the precautions we are taking, click here.


Urgent Care vs Emergency CareWhat qualifies as urgent?

A few examples:

  • COVID-19 testing
  • Flu testing
  • RSV testing
  • Cuts, scrapes, wounds and lacerations
  • Sprains, strains
  • Minor fractures and dislocations
  • Broken bones
  • Minor burns
  • Rashes and insect bites
  • Abscess, boils
  • Allergic reactions
  • Fever
  • Dehydration requiring oral hydration
  • Nausea, diarrhea, vomiting and stomach flu
  • Congestion and upper respiratory infections
  • Cough, cold and flu
  • Migraines, headaches
  • Bronchitis, wheezing and asthma attacks
  • Ear infections, earaches and foreign body removal
  • Corneal abrasions
  • Nose bleeds (packing available)
  • Sore throat, strep throat
  • Pink eye
  • Urinary tract infections

And if it’s not urgent? You’ve still come to the right place. Urgent care also offers:

  • Flu shots
  • Routine and travel immunizations
  • Vaccinations
  • Cholesterol, diabetes and thyroid screening
  • Diagnostic services, including X-Rays and laboratory tests
  • STD and HIV screening
  • School, sport and camp physical exams

Urgent Care Locations

Go to the ER or call 9-1-1 for...

  • Chest pain
  • Loss of consciousness
  • Shortness of breath
  • Abdominal pain
  • Palpitations
  • Fainting
  • Sudden dizziness or weakness
  • Changes in vision
  • Trouble walking
  • Severe shortness of breath
  • Severe and sudden onset of pain
  • Coughing up blood
  • Vomiting blood
  • Rectal bleeding
  • Head injury
  • Major bone break
  • Suicidal thoughts and feelings

Emergency Room Locations

Emergency Services

  • Bradley Memorial Campus

    81 Meriden Ave.,
    Southington, CT 06489 
    Get Directions >>

    Phone
    860.276.5208

  • New Britain General Campus

    100 Grand Street,
    New Britain, CT 06052
    Driving Directions >>

    Phone
    860.224.5671


ER Wait Times

Save My Spot!

Click the link below to let us know you're on your way to one of our Emergency Rooms.

I'm On My Way!