Billing & Insurance

The Hospital of Central Connecticut participates in most insurance plans. For questions about coverage, please contact your insurance provider.

For questions about your bill, please call:

Patient Accounts: 860.224.5181
8:00 AM to 4:30 PM, Monday through Friday.

The Hospital of Central Connecticut participates in most insurance plans. For questions about coverage, please contact your insurance provider.

Patient Accounts and Bill Payments
A patient’s hospital bill can be paid via credit card by calling Customer Service at 860.224.5181, 8:00 AM to 4:30 PM, Monday through Friday, or by mail at the address noted on a patient’s bill.

You can also pay your bill online using pay.hartfordhealthcare.org.

Financial Assistance

Hartford HealthCare is committed to meeting your healthcare needs and treating you with compassion from the bedside to the billing office. We realize that most medical expenses are the result of unexpected illness or accidents and are difficult to budget for.

As a courtesy and convenience to you, Hartford HealthCare has many ways that we can assist you including Financial Counseling, Medicaid Eligibility Assessment and Financial Assistance.

View our Financial Assistance Policy and Services

List of Charges

Hartford HealthCare has a website that is designed to help you understand the cost of your care. The site shows the charges for most procedures or other services at each Hartford HealthCare hospital.

Visit HartfordHealthCare.org/Charges

Hartford HealthCare’s hospitals and the Hartford HealthCare Medical Group participate in many insurance & managed care plans to make using our facilities and services as convenient as possible. Participation may vary by plan or product, or by facility, and is subject to change. Please contact your insurer to confirm your coverage, the participation status of a particular provider or facility, and whether an authorization or referral is needed.

Accepted Insurance Plans

Hartford HealthCare participates in most major health plans in Connecticut.  In addition, please review your health plan provider directory and/or consult with your health plan to confirm coverage.

If your managed care plan is not listed or if you have questions, please contact the Hartford HealthCare Patient Financial Services Customer Service.

For other questions regarding eligibility and coverage of services, please contact your health plan representative.

Keep informed on the health insurance market and its changes.

The Affordable Care Act (ACA) created guidelines for a new kind of marketplace for health insurance. 

• Think of an exchange as an online marketplace. It’s a website where shoppers can research all their options and then buy health insurance.
• The Affordable Care Act is expected to help increase access to health care. Health insurance exchanges will be an important part of that.
• Depending on the type of insurance coverage you wish to purchase and your total household income, you may be eligible for reduced rates on the premiums you pay.