Location: Main lobby, behind Information Desk, both campuses
New Britain General campus hours:
- Monday through Friday: 5:30 a.m. to 5 p.m.
- Saturday: 7:30 a.m. to noon
- After hours:
- Admitting office Control Desk until 10 p.m. daily
- Emergency Department 10 p.m. to 5:30 a.m. Monday through Friday and until 6:30 a.m. Saturday, Sunday and holidays.
Bradley Memorial campus hours:
- Monday through Friday: 7:30 a.m. to 4:30 p.m.
- At other times, admissions are handled through the Emergency Department (860-276-5200).
Director, Admitting/Patient Accounts: 860-224-5197
New Britain General and Bradley Memorial campuses
Manager: 860-224-5258
New Britain General and Bradley Memorial campuses
New Britain General campus
- Team leader, Outpatient Department: 860-224-5127
- Outpatient Test Center Check-In Desk: 860-224-5676
- Outpatient Test Center Fax: 860-224-5534
Bradley Memorial campus
- Team leader: 860-276-5054
- Registrar: 860-276-5051
- Verifier: 860-276-5052
- Bradley Memorial Fax: 860-276-5164
Outpatient Orders
To expedite outpatient orders (lab slips, etc.) at outpatient testing area, located off lobby behind Information Desk, practices are asked to:
- Write legible orders with diagnosis indicated; include signature from the ordering physician.
- Inform patients that specimen drop-offs must be registered. Patient needs to check in at the outpatient test center to register the specimen for drop off.
- Notify Admitting (860-224-5127) if sending a patient for a blood transfusion, IV medications or for presurgery testing not previously scheduled.
- Ask patients to bring two forms of identification, including a photo ID, and insurance card. This ensures compliance with Red Flag regulations designed to protect patients against identity theft.
Admissions
For admitting purposes, patients should bring the following:
- Insurance card
- Photo identification (e.g., driver’s license, passport)
- Prescription medications: For inpatient admissions only, ask them to bring a list of their prescription medications. For ambulatory procedures, patients do not need to bring their prescriptions.
- For inpatient and ambulatory procedures, patients should bring a list of any over-the-counter medications, as well as any vitamins, supplements or herbal products they’re taking.
- Glasses, dentures, hearing aids and any other assistive devices they use.
Patients should not bring:
- Cash
- Valuables such as jewelry or electronic devices. If the patient cannot leave valuables at home or with relatives or friends, we will deposit valuables in the hospital safe and issue a receipt. Although we are unable to assume responsibility for lost or missing items, we will do everything possible to help locate them.
- Cell phones; they are prohibited in patient care areas.
- Extra clothes, toiletries, etc. A patient’s visitors can bring pajamas, robes, toiletries and other items to the patient after admission.
- State regulations prohibit the use of plug-in radios in hospitals. Only battery-powered radios may be used.
