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Billing, insurance, and medical records

For questions about your bill, please call: Patient Accounts: (860) 224-5181.

The Hospital of Central Connecticut participates in most insurance plans. For questions about coverage, please contact your insurance provider.

Patient Accounts

The hospital's Patient Accounts Department is located at 389 John Downey Drive, New Britain, (860) 224-5181.

Medical records

New Britain General campus: (860) 224-5686
Bradley Memorial campus: (860) 276-5034/5036

You may request a copy of your medical record at any time, but all requests must be in writing. Requests for records should be made by using the Authorization for Release of Information Form. A copy of the form may be downloaded by clicking on the link below. A fee will be charged for copying.

If you have any questions, contact the Health Information Management department. Please remember, all requests for medical records must be made in writing using the downloadable form below.

PDF   Authorization for Release of Information