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Flu Prevention Policy

Patient Representative-Physical Medicine

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Position Duties:
  The Patient Representative provides support to the clinical staff to provide optimum service to patients. The Patient Representative performs a variety of secretarial, billing and clerical duties.

Responsibilities include:
-Uilizing the electronic medical record (EMR) to schedule initial evaluations and follow up appointments and process patient charges.
-Coordinating referrals
-Preparing the proper paperwork and collecting pertinent patient information.
-Answering phones.
-Performing other related duties as assigned.
Educational Requirements:
  • HS Diploma or GED.
  • Minimum Requirements:
  • Basic math and computer operating skills.
  • Proficiency in Windows based computer programs.
  • Exemplary organizational and customer service skills.
  • Excellent written and verbal skills.
  • Requires effective organizational and interpersonal skills needed for anticipating and reacting to various needs of both patients and medical personnel in a fast paced diversified working environment.
  • Ability to multi-task and address multiple priorities simultaneously.
  • Preferred Qualifications:
  • Past experience working in medical office preferred.
  • Knowledge of medical terminology and outpatient third party reimbursement preferred.
  • Hours:
      Monday-Friday 8:00am-6:30pm - Flex based on dept need

    Campus:  Category:  Department: 
    New Britain General Administrative/Clerical Physical Medicine